Privacy Policy

This Privacy Policy explains how AG FOIL EUROPE s.r.o. ("we", "us") processes personal data when you visit our website agfoil.com, contact us, or use our services. We are the data controller within the meaning of Regulation (EU) 2016/679 (GDPR).

Contact details:
AG FOIL EUROPE s.r.o.
Kopčianska 3756/10, 851 01 Bratislava, Slovakia
Registered: Commercial Register of the City Court Bratislava III, Section: Sro, Insert No. 99354/B
Company ID (IČO): 36 239 887
VAT ID: SK2020170944
Email: europe@agfoil.com
Phone: +421 33 7719 801

We process the following categories of personal data:

• Contact data when you write to us or request a quote: name, company, email, phone, message content.
• Technical data automatically when you visit the site: IP address, browser type, operating system, referring URL, time of visit, pages viewed.
• Cookie data — see Section 5 below.

We process personal data for the following purposes:

• Responding to your inquiries (Art. 6(1)(b) GDPR — performance of pre-contractual measures).
• Operating and securing the website, defending against attacks, troubleshooting (Art. 6(1)(f) GDPR — legitimate interest).
• Analytics and marketing, including conversion tracking for our Google Ads campaigns (Art. 6(1)(a) GDPR — consent, given through the cookie banner).
• Compliance with legal obligations, e.g. accounting, tax law (Art. 6(1)(c) GDPR).

We share data only with the following categories of recipients, under written data processing agreements where required:

• Hosting provider: Lombard s.r.o., Školská 14, 921 01 Piešťany, Slovakia.
• Google Ireland Limited (Google Analytics 4, Google Ads). Data is transferred to the United States under Standard Contractual Clauses and the EU–US Data Privacy Framework.
• Public authorities when required by law.

We use cookies and similar technologies in three categories:

• Necessary — set automatically to enable basic site functions; cannot be disabled.
• Analytics — Google Analytics 4 (ID: G-X0W7H86XF2). Set only with your consent. Used to understand how visitors use our site.
• Marketing — Google Ads conversion tracking (ID: AW-837073580). Set only with your consent. Used to measure ad performance and remarketing.

You can withdraw consent at any time by clearing cookies in your browser or by clicking the consent banner that reappears.

Under the GDPR you have the right to:

• Access your data (Art. 15)
• Rectification (Art. 16)
• Erasure / "right to be forgotten" (Art. 17)
• Restriction of processing (Art. 18)
• Data portability (Art. 20)
• Object to processing based on legitimate interest (Art. 21)
• Withdraw consent at any time (Art. 7(3))
• Lodge a complaint with the supervisory authority — Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR), Hraničná 12, 820 07 Bratislava, dataprotection.gov.sk

To exercise any of these rights, contact us at europe@agfoil.com.

We retain personal data only as long as necessary for the purposes for which it was collected:

• Inquiry correspondence: 3 years after the last contact.
• Server logs: 30 days.
• Analytics data: as configured in Google Analytics (default 14 months).
• Accounting documents: 10 years (Slovak accounting law).

We may update this Privacy Policy from time to time. The current version is always available at this URL with the "Last updated" date at the top.